Showcase website data privacy policy

“Elyse Energy undertakes to process personal data in accordance with applicable laws and regulations, in particular amended Law no. 78-17 of 6 January 1978 and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016”.

What is the purpose of this policy?

We attach great importance to the protection and confidentiality of your personal data, which we see as a guarantee of reliability and confidence.

The data privacy policy accurately reflects our desire to enforce the applicable data protection rules, notably those of the General Data Protection Regulation (GDPR).

In particular, the purpose of the privacy policy is to inform you of how and why we process your data as part of the services we provide.

Who is this policy intended for?

Why do we process your data?

As part of the services provided, we must process your personal data in order for you to:

Browse our elyse.energy website, pay for and benefit from our services and allow us to respond to your requests (e.g. information requests, complaints, etc.) based on our general terms and conditions of sale, our terms and conditions of use and our legitimate interest in providing you with the best possible service.
Follow us and comment on our publications on social media based on the general terms and conditions of use of the social network in question (e.g. Facebook) and our legitimate interest in benefiting from a dedicated page on social media.
Receive our newsletter, which will give you all the latest news about our services subject to your consent.
Run the videos published on our website subject to your prior consent.
Allow us to locate your position so that we can provide you with a seamless and accessible service, subject to your prior consent.
Guarantee and enhance the safety and quality of our services on a daily basis (e.g. statistics, data security, etc.) based on our legal obligations, our general terms and conditions of sale and our legitimate interest in ensuring the effective functioning of our services.
Lastly, we can also place Cookies on your device. For more information on the use of Cookies, please check our Cookie Policy.

Your data is collected directly from you when you log into our website and use our services.

We undertake to process your data only for the reasons described above. However, if you voluntarily post content on the pages we publish on social media, you assume full responsibility for any personal information you may transmit, regardless of the nature and origin of the information provided.

What data do we process and for how long?

We have summarised the categories of personal data that we collect as well as their respective retention periods.

If you would like to find out more about the retention periods applicable to your data, feel free to contact us at contact@elyse.energy.

Professional identification data (e.g. surname, first name, position, company, etc.) and contact details (e.g. professional email address, Linkedin, etc.) kept for the entire duration of the provision of the service plus the statutory limitation periods, i.e. generally 5 years.
When there is a risk of confusion between the name of your structure and your own name (e.g., self-employed person, micro-enterprise, etc.), economic and financial data (e.g. bank account number, verification code, etc.) retained for the duration necessary for the transaction and the management of invoicing and payments, plus the statutory limitation periods, i.e. generally 5 to 10 years.
Geolocation data retained for a maximum of 2 months.
Statistical data relating to the viewing of our videos, which is rendered anonymous and retained indefinitely.
Login data (e.g. logs, IP address, etc.) retained for a period of 1 year.
Cookies which are generally retained for a maximum period of 13 months. To find out more about how we use your cookies, please refer to our cookie policy which can be accessed at any time on our website.

Upon expiry of the retention periods summarised above, we will delete all your personal data to guarantee your privacy for future years.

The deletion of your personal data is irreversible and we may no longer provide it to you after this period. At most, we may only retain anonymous data for statistical purposes.

Please also note that, in the event of litigation, we have an obligation to retain all your personal data while the case is being processed, even after expiry of its retention periods described above.

What rights do you have to control the use of your data?

The applicable data protection regulations grant you specific rights that you can exercise, at any time and free of charge, to control how we use your data.

Right to access and copy your personal data as long as this request is not inconsistent with business secrecy, confidentiality or secrecy of correspondence.
Right to rectify incorrect, obsolete or incomplete personal data.
Right to object to the processing of your personal data used for the purposes of commercial solicitation.
Right to request the deletion (right to be forgotten) of your personal data that would not be essential for the effective functioning of our services.
Right to restrict the processing of your personal data, allowing you to photograph the use of your data in the event of a dispute over the legitimacy of a processing operation.
Right to data portability, allowing you to retrieve some of your personal data in order to store it or easily transfer it from one information system to another.

For a request to be taken into account, it must be made directly by you and sent to contact@elyse.energy. Any request that does not follow this instruction will not be processed.

Requests may not come from someone other than you. We may therefore ask you for proof of identity if there is any doubt about the identity of the requesting party.

Please note that we can always refuse to respond to any undue or unfounded request, in particular with regard to its repetitive nature.

Who can access your data?

We only disclose your data to persons duly authorised to use it with a view to implementing our services. These may include our staff in charge of service implementation, accounting, marketing or even the security of our premises.

How do we protect your data?

We use all the technical and organisational means required to guarantee the everyday security of your data, in particular to combat any risk of destruction, loss, alteration or unauthorised disclosure of your data (e.g. training, access control, passwords, antivirus, backup servers, “https”, etc.).

Can your data be transferred outside the European Union?

Except where this is strictly necessary and on an exceptional basis, we never transfer your data outside the European Union, and your data is always hosted on European soil. In addition, we do our utmost to recruit only service providers who host your data within the European Union.

However, should our service providers transfer your personal data outside the European Union, we take great care to ensure that they implement the appropriate safeguards to ensure the privacy and protection of your data.

Who can you contact to find out more?

Our Data Protection Officer (“DPO”) is always available to further explain how we process your data and to answer your questions about this topic; he/she can be contacted at the following address: contact@elyse.energy.

How can you contact CNIL?

Can the policy be modified?

We may change our privacy policy at any time to adapt it to new legal requirements and to new processing operations that we may implement in the future. You will, of course, be informed of any changes to this policy.

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